Communication and Collaboration

Contact centers

Mitel MiContact Center

An all-around platform for communicating with customers using voice, e-mail, chat, text messages and social networks.

We implement multimedia communication solutions for large-scale interaction processing. Our solutions are used in customer communication to present products and services through both traditional channels and social networks.

Interaction processing and fast communication response are equally crucial in emergency situation management. We design and implement emergency center solutions which make the communications more transparent and decisions easier. In an emergency situation these solutions can be used to reach a large number of recipients in real time while allowing for data exchange, and significantly reducing stress in emergencies.

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