Helpdesk

About helpdesk

Customer center Sale and installation of our products is not the end; for us it‘s just beginning. Customer center is the main communication channel. All requests submitted to this center are processed directly. If this is not possible, we register the request and forward it to relevant expert department. If you have any questions, please feel free to contact us. We will provide you with complete support and detailed information.

Customer center manager: Ing. Elvíra Čanecká

Customer center operator: Katarína Žilinská

Helpdesk responsibilities:
  • Warranty repairs and paid repairs
  • System repairs and maintenance requests
  • Expert and technical consulting
  • Service quality and customer satisfaction assurance
  • Providing information about new products and services
  • Consultancy
  • Warranty claims