NEWS
Clients with high requirements on operations, reliability and service of their telecommunication system can take advantage of our paid after-sale support defined by service agreements.
Customers with service agreement gain access to our call-in management system which automatically processes telephone requests submitted during non-business hours. After dialing-in your password, system automatically verifies details of service agreement and either connects you to support technician in charge or lets you leave a voice message.
Communication with call management system is very easy, organized by voice menu. To provide maximum reliability, each call is registered in the system and electronically notified by competent employee of our company.
Prior to signing of service agreement, we require audit and Health-check of your telecommunication network. All activities not included in the service agreement, like component replacements, movements, upgrades or changes must be performed by trained technicians.
